Step-free shower
No thresholds, grab rails, a folding seat on request. The toilet area is wheelchair-friendly with support rails.
Accessible Hotel
Hamburg without steps
Hamburg without steps
Promised
A fully wheelchair-friendly room with a step-free shower, wide doors and a low threshold. A lift to the S-Bahn right outside the hotel.
Wide doors · low threshold
Doors 90 cm wide, threshold-free transitions, light switches and sockets at a reachable height.
Lift + direct car park access
From the car straight into the hotel via the underground car park lift — no stairs.
S-Bahn lift outside the door
Reeperbahn station has a step-free lift down to the platform — Hbf, Altona and the airport all within reach.
Real voices · from Google
What our guests
What our guests
say about us
Everything you need is there. The room was clean, the bed cosy. Parking in the underground car park – at a discount from the hotel. Shops nearby.Michaela König Google · November 2024
There's an underground car park, which is of course a huge plus. The rooms are clean and well kept. The staff are friendly and helpful.Susanne Google · September 2024
Great hotel, clean, with very friendly staff. S-Bahn and U-Bahn stations right by the hotel, plus a bus stop.Petra Ebert Google · March 2025
Genuine Google reviews from our guests · some lightly shortened.
Frequently asked questions
Accessible hotel
Accessible hotel
· in brief
What aids are available?
Folding shower seat, grab rails by the toilet, height-adjustable bed on request. A rental wheelchair can be arranged via Hamburg's contact point.
Is the entire hotel accessible?
The accessible room is fully accessible. The lobby, bar and breakfast restaurant are step-free and reachable by lift. A few areas have small steps — we're happy to help there.
Which sights are wheelchair-friendly?
The Landungsbrücken have a lift from the upper promenade down to the harbour. The Elbphilharmonie is fully accessible. Miniatur Wunderland offers lowered display panels.
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Other needs?
Other needs?
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Direct-Booker Advantage
Booked direct · plus 1 bottle of water in your room on arrival.
Flexible cancellation
Free until 4 pm on the day of arrival · no prepayment.
Personal contact
Reach a real person 24 hours a day · we know our hotel inside out.